Our Purpose
INK is the premier network for airlines dedicated to sharing invaluable knowledge and experiences within the aviation industry. Our mission is to create a collaborative platform that fosters innovation, growth, and excellence in airline operations while enhancing industry standards and customer experiences.
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To create a community of like-minded peers in the aviation industry, who work with a (hybrid) BoB service model.
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To share knowledge and experience on BoB / inflight topics
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Sharing Failures, Lessons Learned and best practices
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Sharing non confidential data to benchmark performances of own department
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Create a benchmark monitor system for airlines with BoB
Our Journey
With a rich history of connecting aviation professionals, INK has been at the forefront of facilitating meaningful interactions and knowledge exchange in the airline sector. Our legacy is built on a commitment to driving progress and fostering a culture of continuous learning and development.
Meet Our Team
Michelle Philpot
Inflight Commercial Manager - easyJet
Steering Committee
Laura Heijmann
Buy on Board Manager/ Inflight Sales Manager - Transavia Netherlands
Steering Committee
Ilze Silina
VP Inflight Retail - Norwegian
Steering Committee
Wilbert de Louw
Founder & CEO - Foodcase International
Expert Committee
Lance Hayward
Founder and MD - The Hayward Partnership
Expert Committee
Strategic Alliances
Our strategic alliances play a pivotal role in expanding our reach and impact in the aviation community. By working closely with key industry players, we strengthen our position as a trusted platform for knowledge sharing and innovation.
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Industry Associations
In association with reputable industry bodies, INK actively contributes to the development of industry standards and practices. Our involvement in industry associations reflects our commitment to driving positive change and excellence in aviation.
Key Affiliations
INK maintains key affiliations with prominent aviation stakeholders, fostering a network of support and collaboration that propels our mission forward. These partnerships enable us to stay at the forefront of industry trends and developments, ensuring our members benefit from the latest insights and expertise.